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Revvolution.ai

It is a SaaS tool that acts as an operating system for Revenue operation leaders to Plan, Monitor and Recalibrate their revenue growth strategies

TEAM

Founder, 1 Product manager, 2 developers, 1 GTM advisor, 1 product advisor

YEAR

MY ROLE

Sole designer for MVP product 

Primary and Secondary Research, Information architecture, User flows, Low-fidelity, Hi-fidelity wireframing and prototyping UI 

2022-2023

What did we do?

Created one source of truth to plan end-to-end GTM strategy with integrated Revenue data modeling and growth tracking with real-time insights using AI.
BUSINESS GOAL
Achieved efficiency in the revenue gen workflow for business leaders.

Conversational way of data exploration and insight derivation

Navigating the world of data and simulation with ease

Visualize data like never before and work on them 

Design thinking behind all this

1. Initial Research

Gathering domain knowledge

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Market for the SaaS GTM tech stack is now in consolidation mode where aggregation of data from different tools is of prime importance to run an efficient business process.
 
Identified a need for
 

GTM planning tool 

Performance Tracking

Insights 

How does the Market function currently?

Multiple levels of hierarchy

Data and process Siloes

Association of metrics while planning

Disassociated Deployements

Broken collaboration

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The Product Objective.

To Simplify the Process, Collaboration, and Data accessibility in the Revenue Planning org. 

2. Approach to Design solution

Business Research
Ideation and conception
Design Prototypes
Testing Iterations
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Following IBM Design Tool Kit

- Market and Domain research

- Problem space and User research

Scope of product and outcomes

- Feature Requirements

- Ideation and wireframes


- Usability testing 

- Re-iterate

What Research went behind it?

user research

To understand the pattern, behavior, and needs of REVOPS, CRO, SALES, MARKETERS to convert them into using this tool for best use.

User behaviour:

Persona Description:

The strategist and planners working around numbers and charts

USED Google SHEETS FOR PLANNING 

REV-OPS

Idealist

Executors 

Revenue decisions

Enablements

Tech deficit

Collaborators

Challenge Identified

To break the stigma they have built over years to use the same tool.

They said,

" Data silos makes it difficult for the Revops to take macro level planning decisions "

" It takes 3-4 months to chart down an Annual operating Plan because of lack of integrated systems "

" Manually aggregating data from different sources, drawing inferences and analysis. was time-consuming and inaccurate “
 

Stakeholder

Stakeholders:

Revops, Business strategist, Marketers, Sales

How big is the org?

> 250 Employees
 
> 30 GTM People

To understand the MARKET, BUSINESS, OPPORTUNITIES.

Stakeholder research:

Mission:

To unlock the organizational value and increase the Revenue number of mid-market companies scaling up.

Market research says,

Breaking Data Siloes is Priority for 80% Revenue Leaders : Forrester Consulting

CRO, CEO, Product Owners

CONSOLIDATION

Competitor research:

To understand how these problems are addressed by the tools.

There were a lot of point solutions in the market that focussed on either Planning, Monitoring or Insights as a separate product

.
 

Research findings

Breaking down conversations to concepts

User journey mapped

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Findings:

01

Users are not getting to the bottom of the nuances easily and thereby working with time delays and inefficiencies

02

Stakeholders need a more enhanced way of Data organization representation and collaboration with the stakeholders.

03

Making a standout visual comprehensiveness of the data and reducing workflow efforts with automation in finding the data through AI.

Unmet needs identified

Data integration

Data visualisation

Collaborative tracking

Automating Insights

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3. Defining Design metrics and ideating user flows

Translating Requirements into an experience

01

Reduce the number of steps required for planning the Revenue Model with Navigation

02

Easy, clear, and concise visual experience for identification of flags with insights scattered

Time taken to build models

Flexible workflows to increase revenue by customer acquisitions

Time is taken to access data, build reports, planning time.

Conceptualisation

01

A very intuitive,  table based planning method from using mundane Excel sheets for years by the planners.

02

A quick method of navigation through this vast system of data within multiple levels in hierarchy of revenue contributors.

03

A new product to the market that is going to stand to make it easily fit into existing tools and workflows offering stronger control on execution. 

So,

Ideal User flows and journeys

End-to-End Xperience

Curating Core product experience

Data Mapping

Data Modelling

Engineer plans

Deploy and track

Recalibrate 

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4. Started designing from here

Iterative product development with maintaining a cohesive and holistic view of the overall user journey

Data Visualisation 

Performance Tracker

Plan and modelling 

Applying Rapid interactive and evaluation testing method - RITE 

Iteration 1 

A better alternative to excel, an AI-powered bot that would automate redundant workflows for the users

What can be better?

Customers wanted a system where they could- do both Planning and Monitoring as a step wise process than overloading it so that the consumption of data is better 

After Implementing UI friendly AI Insight messages and guides
on top of data and workflow

What changed?

01

60% decrease in work process and time

02

Data loss dropped to 5%

03

Profit increase by 5%

5. Key Experiences we achieved

Data visual modeling 

An interactive data modeler system, an easy way to view vast data systems grouping the orgs making it less painful to connect between systems.

Bot assisted conversational plan

An easy conversation way planning with the system doing the math and guiding you the better efficient ways seamlessly while giving flexibility for the user group.

Reduced the time taken

Create ideal and easy plan

Hierarchy system based planning

Strategic planning system created with hierarchy and grouping and segregating goals and created a top down modelling.

Funnel diagramming 

All performance data was gathered in representative funnels to quickly run through the progress and spot the bottlenecks quickly.

Brokedown macro-level goals to micro-level

Easy monitoring of integrated data

Quick planning cycles

Easy working and fixing of plans deployed around the performance data giving the all the flexibility of easability to work on huge sets of numbers.

One place to recalibrate all plans

Revvolution in action

01

- Easy tracking of performance data

- Point out the Revenue loss at flow 

- Provide actionable insights understanding model behavior.

- Valuing connectivity within stakeholders from all levels of hierarchy

02

- Navigating through vast Data planning efficiently

- Giving controls on easy execution

- Instigating quick actions and reactions

- Deploying tasks from top-bottom-Keeping easy track of plans.

6. Outcome

01

02

Most people love this idea because it solves a problem that practically a major sector of industry faces. As a result, they believe that this approach will aid them in decreasing Revenue loss and creating an efficient system.

It is developing insights from a large amount of raw qualitative, and quantitative data and analytics and Implementing AI intelligence which has changed the whole perspective of the planning system.

Learnings 

01

02

Struggling to keep users problem and their expectations vs business needs in mind in the entire solution journey.
Testing each iteration of prototype on the user group tracking their response to behavioral change pattern, their ease of understanding through the flow and UX language .

Feature flops, Feature iteration

COLLABORATION, collaboration, collaboration with different teams going back and forth to deliver a business successful idea. Work closely with the engineers to ensure a high-quality implementation.

Startup environment: 0-1

Let’s talk

actionable outcomes together

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